Frequently Asked Questions
Everything you need to know about your Cabaia experience.
How do I customize my Cabaia backpack?
Our backpacks feature the innovative MOLLE system, allowing you to easily swap out the front and side pockets with any of our compatible pouches to match your style.
What is the 'Lifetime Guarantee' policy?
We stand by the quality of our products. Cabaia offers a lifetime guarantee against manufacturing defects on all our bags, ensuring your gear stays with you for every adventure.
Are Cabaia products vegan-friendly?
Yes, we are committed to ethical fashion. Most of our products are 100% vegan and PETA-certified, using high-quality synthetic alternatives to leather.
How long does shipping take and how much does it cost?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75, otherwise a flat rate applies based on your location.
What is your return policy?
If you are not completely satisfied, you can return your unused items in their original packaging within 30 days of delivery for a full refund or exchange.
How should I clean my Cabaia bag?
To preserve the water-repellent coating and fabric integrity, we recommend hand washing with a damp cloth and mild soap. Do not machine wash or tumble dry.